Our Services

​• Phone calls

• Emails (you may have a main inbox plus “office@,” “info@,” or “enquiries@” addresses)

• Text messages

• WhatsApp

• Social media messages

• Specialist portals like Dwellant

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• Rapid Turnaround: We draft and send invoices as soon as jobs are finished—no more waiting until month-end.

• Flexible Hours: Pay only for the time you need. For example, 2–4 hours per week for routine billing, then 8 hours at month-end to wrap everything up.

• Professional Accuracy: We know exactly what details contractors and property pros require on quotes and invoices—no omissions, no back-and-forth.

• Subcontractor Management: Simply send us your subcontractor’s quote and desired markup; we’ll integrate it into your client-facing proposal.

• Stress-Free Chasing: Tired of following up on late payments or chasing multiple quotes? We’ll handle all of it, freeing you to focus on the job.

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• Email & Phone Management: We screen, prioritise, and respond to your messages—keeping every conversation on track.

• Compliance Handling: Licence renewals, health & safety checks, certification reminders—we’ll keep you fully compliant.

• Social Media Marketing: Regular updates and engagement on your chosen platforms—no learning curve required.

• Contractor Sourcing & Liaison: Need a reliable subcontractor? We’ll find, vet, and coordinate with them for you.

• Contract Renewals & Documentation: From service agreements to warranties, we’ll manage the paperwork end-to-end.

• Bespoke Tasks: Have a unique admin challenge? Just ask—we’ll see how we can help.

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• Site Visits & Inspections
  Coordinate and conduct property surveys, snagging checks, and routine site inspections.

• Meter Reads & Utilities Tracking
  Collect and reconcile service meter readings to ensure accurate billing.

• Service Charge Budget Preparation
  Develop, review, and present draft budgets, forecasting costs and managing year-end reconciliations.

• Meeting Preparation & Minute Taking
  Draft agendas, distribute papers, attend AGMs or committee meetings, and produce professional minutes.

• Lease Compliance & Documentation
  Monitor lease obligations, renew permissions, issue notices, and manage statutory returns.

• Training & Mentoring
  As a qualified teacher and NVQ assessor, Tory can train new Property Managers on best practices and compliance requirements.